DELIVERY INFO

Fresh Meals

Are packed and dispatched on Mondays for next day delivery (Tuesday). 

Auckland Pick Up

If you are picking up from us, you are welcome to collect from us from 7am on Monday morning, or during our opening hours.

Auckland Delivery

Your meals are chilled on the entire journey to you. Please make sure you will be home or at the delivery address to receive delivery during business hours on Tuesday (9am-7pm). They will come in a box and will need to be refrigerated immediately. If you are not home, please leave a chilly bin or bag at your door with instructions for the courier.

We do not take responsibility if your meals are delayed due to you not providing a phone number, or not answering the phone upon delivery. Delivery times are usually between 9am-5pm, however, this is not guaranteed as other factors such as traffic may delay the courier. 

The Rest of NZ

Your meals are couriered via NZ Post, and packed in food grade thermal packaging with ice packs to keep them cold. They will be left at your doorstep if you are not home and will need to be refrigerated as soon as possible.

Frozen Meals

Are packed and dispatched within 2-4 working days via the same delivery partners mentioned above. Please keep this in mind before ordering. Alternatively, you can pick up in store on Mondays during store hours (7am-2pm).

IMPORTANT NOTES:

  • Please keep in mind, the above times are based on a normal weekly schedule and may change based on public holidays and other factors beyond our control which can cause delays. We are unable to guarantee a specific delivery time as it depends on the courier schedule in your area. If you are unsure about delivery in your area, please email us (hello@togethercatering.co.nz). 
  • Our meals are packaged in modified atmospheric packaging (gas flushed) which allows them to stay fresh for the week and during transport. All meals have a shelf life of 7-10 days refrigerated or 6 months if frozen.
  • We recommend consuming all meals with fresh salad in them within 3 days of receiving them. All other meals are freezable. 

Platter & Salad Box Orders

Please use our Date & Time selector at checkout to choose your delivery date and time. We deliver these to you ourselves to guarantee they arrive in immaculate condition, and on time. 

Breakfasts & Slices

We ship these to you with your meals or other orders you have placed. Please allow 2-4 working days for dispatch if you have ordered these items separately (without meals). Note: we send out Smoothie Pouches via frozen freight so if you have ordered these, they will be shipped separately to your chilled meals or other items. If you'd like them shipped together, you will need to order frozen meals.